Returns

Easy and fast returns through your account.

Please ensure that the products are returned unworn, unwashed, and in their original packaging. Let's keep it clean!
Quickly cross it off your to-do list and send your return(s) to us within 14 days.
Your product will be exchanged or the purchase amount will be refunded. (Please note that the amount to be refunded may be lower because your Meister Discount may be reduced).
You will need to pay for your own return costs. In case of an exchange, we will send you the replacement products free of charge.

How do I place a return request?

  • 1. Go to your account and click on returns.
  • 2. Select the order it concerns and click on return.
  • 3. Select the product you wish to return.
  • 4. Fill in the requested information (quantity, reasons, condition, and whether you want to exchange or return the product).
  • 5. Please clearly enter what your complaint is or which product you want to exchange it for in the text field.
  • 6. You can also upload a file, such as a photo.
  • 7. Now accept our returns policy and confirm your request.
  • 8. You will receive an email with your returns form attached. Please print this and add it to your return.
  • 9. Send your returns to the address below:


Retouradres:

Undiemeister®
Ambachtweg 22
5731 AG Mierlo
The Netherlands

As soon as we have received your order, the return will be processed.

Any questions?

Are you having trouble? No problem, we are happy to help. Please contact our customer service department: